Privacy Policy – HealthRange (J & J Lewis Trading Partnership)

Last updated 17/04/2026

1. Who We Are

HealthRange.co.uk
Operated by: J & J Lewis (Trading Partnership)
Email: info@healthrange.co.uk
Address: 19 Lowcroft, Nottingham NG5 4JR, United Kingdom

We are committed to protecting your privacy and complying with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

2. Information We Collect

We collect the information necessary to process your order and provide customer support, including:

• Name
• Billing and delivery address
• Email address
• Phone number
• Order details and purchase history
• Payment confirmation (processed securely by third party payment providers)

We do not store your full payment card details.

3. How We Use Your Information

We use your information to:

• Process and fulfil your order
• Communicate with you about your order
• Provide customer service and support
• Improve our website and services
• Prevent fraud and ensure website security
• Comply with legal obligations

We do not use your information for unsolicited marketing unless you explicitly opt in.

4. Sharing Your Information

We only share your information with trusted third parties when necessary to operate our business:

• Royal Mail and courier partners (to deliver your order)
• Payment processors such as PayPal
• Website hosting and security providers

We never sell, rent, or trade your personal information.

5. Cookies and Analytics

Our website uses cookies to:

• Improve site performance
• Remember your preferences
• Analyse website traffic and usage
• Support essential shopping cart functions

We may use tools such as Google Analytics to understand how visitors use our website. These tools collect anonymised data and do not identify you personally.

You can manage or disable cookies through your browser settings.

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (in certain circumstances)
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@healthrange.co.uk.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

8. How Long We Keep Your Information

We retain your information only as long as necessary to:

• Fulfil your order
• Meet legal, tax, and accounting requirements
• Resolve disputes or enforce our policies

9. Lawful Basis for Processing Your Data

Our lawful basis for collecting and processing your personal data is contractual. We need this information to:

• Process and deliver your order
• Communicate with you about your purchase
• Provide customer support

Without this information, we would not be able to fulfil your order.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: info@healthrange.co.uk
Address:
J & J Lewis (trading as HealthRange)
19 Lowcroft
Nottingham NG5 4JR
United Kingdom.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.